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What should you do when your Las Vegas home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your home – and your family – against the many risks you might encounter, like break-ins, fire, and carbon monoxide leaks. Although your home may be prepared, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your Las Vegas home alarm system goes off? The blasting of an alarm is likely to be shocking, disorienting, and may incite panic. Your best option is to stay level-headed and adhere to these simple guidelines.

Steps to Take If Your Home Alarm System In Las Vegas Triggers

It’s a circumstance no resident wishes to face, but it’s also the reason why you installed a home alarm system from the outset. You’re roused in the middle of the night with the telltale blasting of an alarm after one of your sensors has been tripped. So what are you going to do?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is blasting, and your pulse is racing. But keeping a cool head is the most effective way to assess the situation. Avoid the impulse of trying to manage the emergency on your own instead let your monitoring specialists and first responders carry out their job.
  2. Attend to your family. Your priority should be your family members and getting them to safety. In the case of a burglary, this might include moving to a predetermined safe room as far away from points of entry as possible. There’s a good chance that your alarm immediately scared off the intruder, but it’s always smarter to be safe than sorry. If there’s smoke or a blaze, you ought to vacate your house without delay.
  3. Remember your phone. Nowadays, most people have their cell phones with them always, but you may forget to pick it up during a crisis. You’ll want to have it. You’ll be able to stay in touch with your monitoring specialists and obtain notifications through your home security app.

Connect With Your 24-hour Monitoring Agents

The moment your home alarm system in Las Vegas goes off, your round-the-clock monitoring experts will spring to action. Their first move is to confirm your alarm, and that means reaching out to you. The protocol they adhere to is dependent on the kind of emergency. To illustrate, if a medical emergency is triggered, a single attempt will be made to get in touch with you before first responders are deployed. If you’re dealing with an intrusion - the most frequent type of event - a monitoring professional will follow these steps to reach out to you:

  • An effort will be made to communicate with you through the central command panel. You will generally be asked for a passcode.
  • If that attempt is not successful, a call is attempted to your principal contact number.
  • A secondary number or your primary contact person is called next.
  • If there is still no answer, nearby police are dispatched.
  • Your monitoring professionals will try to reach you again after authorities are alerted.

If you're not in a position to interact with the monitoring team, don't worry. Support will still be dispatched even if you're not able to confirm the emergency.

Get protection for any situation with a Vivint home alarm system in Las Vegas

Stay ready for any crisis with a contemporary home alarm system in Las Vegas from Vivint. Call (725) 444-7026 to start customizing your property’s security today.