Connect With Your 24-hour Monitoring Agents
The moment your home alarm system in Las Vegas goes off, your round-the-clock monitoring experts will spring to action. Their first move is to confirm your alarm, and that means reaching out to you. The protocol they adhere to is dependent on the kind of emergency. To illustrate, if a medical emergency is triggered, a single attempt will be made to get in touch with you before first responders are deployed. If you’re dealing with an intrusion - the most frequent type of event - a monitoring professional will follow these steps to reach out to you:
- An effort will be made to communicate with you through the central command panel. You will generally be asked for a passcode.
- If that attempt is not successful, a call is attempted to your principal contact number.
- A secondary number or your primary contact person is called next.
- If there is still no answer, nearby police are dispatched.
- Your monitoring professionals will try to reach you again after authorities are alerted.
If you're not in a position to interact with the monitoring team, don't worry. Support will still be dispatched even if you're not able to confirm the emergency.
Get protection for any situation with a Vivint home alarm system in Las Vegas
Stay ready for any crisis with a contemporary home alarm system in Las Vegas from Vivint. Call (725) 444-7026 to start customizing your property’s security today.